Answers to the common questions

All four games are completely free—no in-app purchases, premium tiers, or credit card needed. Virtual chips only, unlimited access.

FiordExplore exists solely for entertainment purposes. Virtual chips have no real value and cannot be converted to money, gift cards, or other goods in any of our games.

You don't need to register or log in. Just select any game from the Games menu in the top navigation to start playing straightaway.

Gambling Helpline NZ’s free phone line is 0800 654 655 and is available 24 hours a day, seven days a week. More information is online at gamblinghelpline.co.nz. Peer support and prevention are available through Safer Gambling Aotearoa (safergambling.org.nz). For 24/7 emotional support call Lifeline Aotearoa on 0800 543 354. Research and information on gambling harm is available from Te Hiringa Hauora at hpa.org.nz/programme/gambling-harm.

FiordExplore operates smoothly on mobile devices, tablets and desktop computers, with games tailored for compact screens.

We use strictly necessary cookies to maintain site functionality and remember your preferences, including consent choices. Marketing and analytics cookies activate only when you separately accept them through the cookie banner. See our cookie policy for further details.

FiordExplore is available only to adults aged 18 and over. Whilst chips remain virtual, the platform mirrors casino mechanics and isn't suitable for younger users. We encourage whānau discussions about gambling and online safety.

Your browser tracks the balance during each session only. Reloading the page or closing the tab resets your balance to one thousand chips. We've designed this intentionally, so you won't see your balance decrease over time.

FiordExplore is designed without valuable prizes—gameplay remains harmless entertainment where nothing's at stake. No sweepstakes mechanics or gift-card rewards are featured.

We don't collect your name, email, or IP address when you visit. Contact form messages are processed solely to respond to your inquiry. Our privacy policy contains complete information.

We’d love to hear it. Send your idea to [email protected] or use the contact form. We read suggestions and reply when there’s something to share.

We don't currently show third-party advertising. If we introduce ads in future, we'll notify you first and only use marketing cookies with your permission.

We use HTTPS encryption to safeguard your data. As we don't process payments or require login credentials, security risks remain minimal compared to real-money platforms. Play responsibly—never share passwords and keep your browser up to date.

Compulsive play can show up even with virtual chips. Take a break, close the page and come back later. If the concern is recurring, call Gambling Helpline NZ on 0800 654 655 or talk with someone you trust. Responsible play applies to every kind of game, not just real-money ones.